After-Sales-Service is seen as one of the most important reasons to purchase high quality Swiss Made watches. At Alpina we value a continued relationship with you, our customer. You may always contact us if any comments or questions arise. Your watch is guaranteed for a period of two years. Beyond, we will also gladly service your watch for a minimal fee. Please check under 'Retailers' on this website where you can find a Service Center near you. We update the Retailer Locator regularly. The following link will forward you: www.alpina-watches.com/en/retailer.php